Privacy Policy

01 Introduction

777fp ("we", "us", "the Platform") takes the privacy of its players seriously. This Privacy Policy applies to all personal data collected, processed, and stored by 777fp in connection with the operation of the 777fp online casino and sports betting platform accessible at 777fp.org. It applies to all registered players, including those based across Pakistan — from Karachi and Lahore to Faisalabad, Islamabad, and beyond.

This Privacy Policy should be read in conjunction with the 777fp Terms & Conditions. Where a conflict exists between the two documents on a matter of data processing, this Privacy Policy shall take precedence.

We may update this Privacy Policy from time to time. The current version's effective date appears at the top of this page. Registered players will be notified of material changes via the email address associated with their 777fp account. Continued use of the platform after any such update constitutes acceptance of the revised Privacy Policy.

02 Data Controller

For the purposes of applicable data protection law, 777fp is the data controller in respect of all personal data collected through the 777fp platform. As data controller, 777fp determines the purposes and means of processing personal data collected from players and site visitors.

777fp operates under an international gaming licence that imposes data protection obligations on the platform, including obligations relating to the security, accuracy, and lawful processing of player personal data. Licence-mandated data processing requirements take precedence over convenience or commercial preferences in every instance.

Players who wish to exercise any of their data rights (described in Section 10), raise a privacy concern, or submit a formal complaint regarding 777fp's data practices may do so by contacting the support team via live chat or by emailing support@777fp.org (displayed as plain text — not a clickable link).

03 Data We Collect

777fp collects personal data through several channels: directly from you when you register or use the platform, automatically through your use of the site, and from third-party verification providers where required for KYC compliance. The categories of data we collect are as follows:

3.1 Registration Data

When you create a 777fp account, we collect your legal full name, date of birth, Pakistani mobile number, email address, and a chosen password. This information is mandatory — an account cannot be created without it. You are responsible for ensuring that registration data is accurate and kept up to date.

3.2 Identity Verification (KYC) Data

As required by our licensing obligations, 777fp may request copies of government-issued identity documents (such as your CNIC or passport), proof of address, and proof of payment method ownership before processing withdrawals or upon reaching defined transaction thresholds. KYC documents are transmitted via our secure in-account upload portal and are never requested via email.

3.3 Financial Transaction Data

We collect records of all deposits and withdrawals made through your 777fp account, including transaction amounts in PKR, timestamps, payment method type (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank), and transaction reference numbers. We do not store full payment account credentials such as complete mobile wallet PINs or internet banking passwords.

3.4 Platform Usage Data

777fp automatically records data about how you interact with the platform, including games played, bets placed, session duration, pages visited, features accessed, and in-play betting activity. This data is used to personalise your experience, detect unusual activity, and fulfil responsible gaming monitoring obligations.

3.5 Technical and Device Data

We collect technical data including your IP address, browser type and version, operating system, device type, screen resolution, and general geographic location derived from your IP address. This data is used for fraud prevention, security monitoring, and platform optimisation purposes.

3.6 Communications Data

Records of all communications between you and the 777fp support team — including live chat transcripts, email correspondence, and in-account messages — are retained for quality assurance, dispute resolution, and regulatory compliance purposes.

04 How We Use Your Data

777fp uses the personal data it collects for the following specific purposes:

• Account Administration: To create, maintain, and manage your 777fp player account, including processing deposits and withdrawals in PKR, applying bonuses, and maintaining your transaction history.
• Identity Verification: To verify your identity and age as required by our licensing obligations, and to prevent the creation of duplicate or fraudulent accounts on the platform.
• Regulatory Compliance: To fulfil anti-money laundering (AML), counter-terrorism financing (CTF), and responsible gaming monitoring obligations mandated under our international gaming licence.
• Fraud Prevention & Security: To detect and prevent fraud, unauthorised account access, bonus abuse, collusion, and any other activity that violates our Terms & Conditions or applicable law.
• Responsible Gaming: To monitor gameplay patterns, identify signs of problem gambling behaviour, and enforce the deposit limits, loss limits, and self-exclusion tools available to all 777fp players.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance through the 777fp live chat and email support channels.
• Platform Improvement: To analyse usage patterns, test new features, and improve the overall performance and experience of the 777fp platform for Pakistani players.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications. You may withdraw consent at any time.

05 Legal Bases for Processing

777fp processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing required to fulfil the contract between 777fp and the player — including account creation, payment processing, and game delivery — is carried out on the basis of contractual necessity.
• Legal Obligation: Processing necessary to comply with our international gaming licence conditions, AML legislation, and other applicable regulatory requirements is carried out on the basis of legal obligation.
• Legitimate Interests: Processing carried out for fraud prevention, platform security, duplicate account detection, and service improvement is based on 777fp's legitimate interests, provided those interests are not overridden by the player's fundamental rights.
• Consent: Processing for marketing communications is carried out only where you have given explicit consent. You retain the right to withdraw consent at any time without affecting the lawfulness of prior processing.

06 Data Sharing

6.1 Regulated Third-Party Sharing

777fp shares personal data only with third parties who are essential to the operation of the platform and who are bound by appropriate data processing agreements. These include:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank receive transaction data necessary to process your PKR deposits and withdrawals. These providers operate under their own privacy frameworks and regulatory obligations.
• KYC Verification Providers: Third-party identity verification services receive document images and personal details submitted during the KYC process for the purpose of automated identity and age verification.
• Game Software Providers: Licensed game providers may receive anonymised session and outcome data required for game delivery, RNG certification, and RTP auditing. Identifying personal data is not shared with game providers for marketing purposes.
• IT and Security Infrastructure Providers: Cloud hosting, cybersecurity, and platform maintenance providers may access personal data incidentally in the course of providing technical services, subject to strict confidentiality obligations.

6.2 Regulatory and Law Enforcement Disclosure

777fp may be required to disclose personal data to its licensing authority, financial intelligence units, or law enforcement agencies where required by applicable law, a valid legal order, or where 777fp has reasonable grounds to suspect money laundering, fraud, or other criminal activity. Such disclosures are made without player notification where legally required.

6.3 No Sale of Personal Data

777fp does not sell, rent, lease, or trade personal data to third-party advertisers, data brokers, or marketing organisations under any circumstances.

07 Cookies & Tracking Technologies

7.1 What Cookies We Use

777fp uses cookies and similar tracking technologies on its platform. Cookies are small text files stored on your device that help the platform function correctly, remember your preferences, and understand how you interact with the site. The categories of cookies used by 777fp are:

• Strictly Necessary Cookies: Essential for the platform to function — these manage your login session, maintain your PKR wallet state during gameplay, and provide basic security functions. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, preferred game view, and responsible gaming tool configurations. Disabling these may affect your experience.
• Analytical Cookies: Collect anonymised data about how players navigate the platform, which features are used most, and where technical errors occur. This data informs platform improvements.
• Marketing Cookies: Used only where you have consented, to track the effectiveness of promotional communications and to ensure that bonus offers are relevant to your activity on 777fp.

7.2 Managing Cookies

You may manage non-essential cookies through your browser settings. Note that disabling certain cookies may impair the functionality of the 777fp platform, including login persistence and game state management. Instructions for managing cookies in major browsers are available through your browser's help documentation.

08 Data Retention

777fp retains personal data for the periods set out below, or for longer where required by applicable law or licensing conditions:

• Account and Registration Data: Retained for the duration of the account relationship and for a period of five (5) years following account closure, to meet AML record-keeping obligations.
• KYC Documents: Retained for a minimum of five (5) years from the date of submission, as required under applicable anti-money laundering regulations.
• Transaction Records: All PKR deposit and withdrawal records are retained for a minimum of five (5) years from the date of each transaction.
• Support Communications: Retained for three (3) years from the date of the last interaction, for dispute resolution and quality assurance purposes.
• Marketing Data: Retained until you withdraw consent or for two (2) years of inactivity, whichever occurs first.

At the end of applicable retention periods, personal data is securely deleted or anonymised in a manner that prevents identification of the individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.

09 Data Security

777fp implements a range of technical and organisational security measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. Key security measures in place include:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and the 777fp platform.
• Encryption at rest for sensitive personal and financial data stored on 777fp servers.
• Role-based access controls limiting internal access to personal data to staff with a documented operational need.
• Regular security audits and vulnerability assessments conducted by qualified third-party security specialists.
• Multi-factor authentication requirements for internal administrative systems that handle personal data.
• Incident response procedures to contain and remediate data security incidents within defined timeframes.

While 777fp takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a data breach that poses a significant risk to your rights, 777fp will notify affected players and relevant regulatory authorities in accordance with applicable obligations.

10 Your Data Rights

As a 777fp player, you hold the following rights in respect of your personal data. These rights may be exercised by contacting the support team via live chat or email during operating hours:

777fp will respond to all data rights requests within thirty (30) calendar days of receipt. Where a request is complex or voluminous, this period may be extended by a further thirty (30) days with prior notification. Requests are processed free of charge unless they are manifestly unfounded or excessive.

Note that certain rights are subject to limitations where processing is required to comply with a legal obligation or where restriction or erasure would conflict with 777fp's regulatory record-keeping duties under its gaming licence.

11 Children's Privacy

The 777fp platform is strictly intended for persons aged 21 years and above. 777fp does not knowingly collect personal data from individuals under the age of 21. If you believe that a person under the age of 21 has registered a 777fp account or provided personal data to the platform, please contact the support team immediately so that the account can be investigated and closed.

Age verification is a mandatory step in the 777fp KYC process. Any account where the registered player is found to be under 21 years of age will be closed immediately, any balance will be forfeited, and the matter may be reported to the relevant regulatory authority as required under our licence conditions.

12 Marketing Communications

With your consent, 777fp may send you promotional emails, SMS messages, and in-platform notifications about bonus offers, new game launches, PSL cricket betting markets, slot promotions, and platform updates relevant to Pakistani players.

You may withdraw your consent to marketing communications at any time by:

• Updating your communication preferences within the Account Settings section of your 777fp dashboard.
• Clicking the unsubscribe link included at the bottom of any marketing email received from 777fp.
• Contacting the 777fp support team via live chat and requesting removal from marketing lists.

Withdrawal of marketing consent does not affect your ability to receive transactional communications relating to your account — such as deposit confirmations, withdrawal status updates, and security alerts. These service communications are sent on the basis of contractual necessity and are not subject to marketing opt-out.

13 International Data Transfers

777fp operates under an international gaming licence and may process or store personal data on servers located outside Pakistan. Where personal data is transferred outside of your country of residence, 777fp ensures that such transfers are carried out in accordance with applicable data protection standards, including through the use of standard contractual clauses or other recognised transfer mechanisms where relevant.

By registering on 777fp and accepting this Privacy Policy, you consent to the transfer of your personal data to countries outside Pakistan for the purposes described in this Privacy Policy. 777fp does not transfer personal data to jurisdictions that do not offer an adequate level of data protection without first implementing appropriate safeguards.

14 Amendments to This Policy

777fp reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or licensing requirements. When material changes are made, registered players will be notified via the email address associated with their 777fp account, and a notice will be displayed upon their next platform login.

The effective date shown at the top of this page will be updated with each new version. We encourage all 777fp players to review this Privacy Policy periodically, particularly following any notification of an update. Continued use of the 777fp platform following the effective date of any amended version constitutes acceptance of the revised Privacy Policy.

15 Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a concern about 777fp's data practices, please contact us through the following channels:

• Live Chat: Available on every page of the 777fp platform, daily from 9:00 AM to 1:00 AM PKT. This is the fastest channel for data rights requests.
• Email: support@777fp.org — displayed as plain text only, not a clickable link. Please include "Privacy Request" in your subject line for faster routing.

777fp aims to respond to all privacy-related enquiries within five (5) business days. Formal data rights requests will be acknowledged within seventy-two (72) hours and resolved within thirty (30) calendar days as described in Section 10.

If you are not satisfied with 777fp's response to a privacy complaint, you may escalate the matter to the dispute resolution body specified by 777fp's licensing authority. Details of the applicable escalation path are available upon request from the support team.